Careers at Shaba

Job Title: Administrative Coordinator

Location: Onsite


About Shaba:

Shaba is a social impact design brand working with rural communities to handcraft unique and exquisite sisal bags. We are a dynamic and innovative organization dedicated to promoting and preserving the rich heritage of artisanal craftsmanship. We collaborate with skilled artisans from various regions in Kenya by incorporating mobile technology into our value chain. Our mission is to empower artisans while delivering high-quality, sustainable products to our valued clients.


To learn more about the Shaba feel free to visit our website; www.theshaba.com 


Position Overview:

Shaba is seeking a highly organized and versatile Administrative Coordinator to join our team. The ideal candidate will play a pivotal role in ensuring the smooth operation of our office/ workshop and support various aspects of our business, including client management, team coordination, financial administration, event planning, and supplier relations. The Administrative coordinator will Report to the C.E.O and Board of the Shaba



Key Responsibilities:


1. Office Management:

   - Maintain a well-organized and efficient office environment.

   - Manage office supplies, equipment, and inventory.

   - Handle incoming calls, emails, and other communications.


2. Client Relationship Management:

   - Assist in managing client inquiries and requests.

   - Ensure excellent customer service through effective communication and problem-solving.

   

3. Team Support:

   - Collaborate with team members to plan and coordinate training sessions.

   - Assist in scheduling meetings and managing team calendars.

   

4. Accounting:

   - Assist in financial record-keeping and basic bookkeeping tasks.

   - Prepare and process invoices, expenses, and financial reports.


5. Event and Pop-Up Organization:

   - Support in planning and organizing pop-up events and exhibitions.

   - Coordinate logistics and promotional activities.


6. Artisan Relations:

   - Maintain effective communication with Shaba artisans.

   - Assist in coordinating production and delivery schedules.


7. Administrative Portals:

   - Manage and update Shaba's administrative portals and databases.

   

8. Documentation:

   - Record minutes of meetings and maintain accurate records of tasks and projects.

   

9. Supplier Management:

   - Communicate with suppliers and maintain positive relationships.

   - Assist in procurement and inventory management.


Qualifications:


- Diploma or Bachelor's degree in Business Administration or a related field preferred.

- Previous administrative experience is a plus.

- Proficient in Microsoft Office Suite and administrative software.

- Accounting skills

- Strong communication and interpersonal skills.

- Highly organized with excellent time management abilities.

- Detail-oriented and able to multitask effectively.

- A proactive problem solver and a team player.


Compensation:

This position is a full-time position and compensation  details will be discussed during the interview process.


How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and relevant experience to [team@theshaba.com]. Please include "Administrative Coordinator Application" in the subject line.


Application Deadline:

Submit your application by the 31st of October 2023


Shaba is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds.





Job Title: Community Development Coordinator


Location: Onsite


About Shaba:

Shaba is a social impact design brand working with rural communities to handcraft unique and exquisite sisal bags. We are a dynamic and innovative organization dedicated to promoting and preserving the rich heritage of artisanal craftsmanship. We collaborate with skilled artisans from various regions in Kenya  by incorporating mobile technology into our value chain. Our mission is to empower  artisans while delivering high-quality, sustainable products to our valued clients.


To learn more about the Shaba feel free to visit our website; www.theshaba.com 


Position Overview:

Shaba is seeking a dedicated and passionate Community Development Coordinator to join our team. The primary responsibility of this role is to facilitate community development initiatives that empower and support the artisan communities working with Shaba. The Community Development Coordinator will work closely with these communities, artisans, and internal teams to drive impact, quality control, and overall artisan management. The Community Development coordinator will Report to the C.E.O and Board of the Shaba



Key Responsibilities:


1. Community Training:

   - Develop and deliver training programs to empower artisan communities with skills and knowledge.

   - Provide guidance and support for skill enhancement and product quality.


2. Community Visits:

   - Regularly visit artisan communities to establish and maintain strong relationships.

   - Understand community needs and address any challenges or concerns.


3. Impact Assessment:

   - Monitor and evaluate the impact of Shaba's collaboration with artisan communities.

   - Collect and analyze data to measure progress and identify areas for improvement.


4. Artisan Relationship Management:

   - Foster positive relationships with artisan communities.

   - Address their concerns and provide support as needed.


5. Artisan Onboarding:

   - Identify and onboard new artisans into the Shaba network.

   - Facilitate the integration and training process for new artisans.


6. Quality Control:

   - Implement and oversee quality control processes to ensure the highest product standards.

   - Collaborate with artisans to maintain quality consistency.


7. Artisan Management:

   - Assist in the management of artisan-related operations, including production schedules and orders.

   - Collaborate with artisans to meet production and quality targets.


Qualifications:


- Diploma / Bachelor's degree in Community Development, Social Work, or a related field preferred.

- Proven experience in community development or a similar role.

- Strong communication and interpersonal skills.

- Empathy, patience, and the ability to work effectively with diverse artisan communities.

- Data collection and analysis skills for impact assessment.

- Commitment to Shaba's mission and values.

- Willingness to travel and work in remote areas as needed.


Relevant Skills:


- Project management skills for planning and executing community development initiatives.

- Cross-cultural sensitivity and understanding to work effectively with various artisan communities.

- Data collection and analysis skills for measuring the impact of community development programs.

- Strong organization skills for managing artisan-related operations.


How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications, relevant experience, and how they align with Shaba's mission to team@theshaba.com. Please include "Community Development Coordinator Application" in the subject line.


Application Deadline:

Submit your application by the 31st of October 2023


Shaba is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds.







Job Title: Sales and Marketing Professional


Location: Onsite


About Shaba:

Shaba is a social impact design brand working with rural communities to handcraft unique and exquisite sisal bags. We are a dynamic and innovative organization dedicated to promoting and preserving the rich heritage of artisanal craftsmanship. We collaborate with skilled artisans from various regions in Kenya  by incorporating mobile technology into our value chain. Our mission is to empower  artisans while delivering high-quality, sustainable products to our valued clients.


To learn more about the Shaba feel free to visit our website; www.theshaba.com 



Position Overview:

Shaba is seeking a results-driven and creative Sales and Marketing Professional to join our team on a retainer basis with a commission per sales transaction. The ideal candidate will be responsible for driving domestic sales, managing events and pop-up exhibitions, coordinating with the Shaba retail team, conducting market analysis, and expanding both B2C and B2B sales channels through various marketing avenues. Additionally, the candidate will play a crucial role in generating sales reports to assess performance and inform future strategies. The 

Sales and Marketing professional  will Report to the C.E.O and Board of the Shaba



Key Responsibilities:


1. Domestic Sales Management:

   - Develop and execute strategies to increase domestic sales.

   - Identify and pursue opportunities for growth in the domestic market.


2. Event and Pop-Up Coordination:

   - Plan, organize, and execute events and pop-up exhibitions.

   - Coordinate logistics and promotional activities for successful events.


3. Retail Team Collaboration:

   - Work closely with the Shaba tech retail team to align sales efforts.

   - Provide support and training to retail staff.


4. Market Analysis:

   - Conduct market research to identify trends and opportunities.

   - Use data-driven insights to inform sales and marketing strategies.


5. B2C and B2B Sales:

   - Drive both B2C and B2B sales through social media, in-person sales, and retail outlets.


6. Client Relations and After-Sales Services:

   - Build and maintain strong client relationships.

   - Provide excellent after-sales support and services.


7. Marketing Campaigns:

   - Plan and execute email campaigns, Google Ads, and social media ads.

   - Develop and manage product demonstrations to showcase our offerings.


8. Sales Reporting:

   - Generate regular sales reports to track performance and identify areas for improvement.

   - Provide insights and recommendations based on sales data.


9. Customer Feedback:

   - Collect and analyze customer feedback to improve products and services.

   - Implement strategies for enhancing customer satisfaction.


Qualifications:


- Diploma/ Bachelor's degree in Marketing, Business, or a related field preferred.

- Proven experience in sales and marketing, preferably in the retail or artisanal industry.

- Strong understanding of digital marketing, including social media and Google Ads.

- Excellent communication and interpersonal skills.

- Results-oriented with a track record of meeting or exceeding sales targets.

- Creative thinker with a passion for promoting artisanal craftsmanship.

- Self-motivated and able to work independently.


Compensation:

This position will be on a retainer basis with a commission structure based on sales transactions. Detailed compensation terms will be discussed during the interview process.



How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and relevant experience to team@theshaba.com. Please include "Sales and Marketing Professional Application'' in the subject line.


Application Deadline:

Submit your application by the 31st of October 2023.


Shaba is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds.